Terms & Conditions

TERMS AND CONDITIONS OF SALE

1. These Conditions and Customers

1.1. These Conditions are the only conditions on which we sell goods. Please ensure you understand them before you place an order or buy Goods from Us. Unless otherwise mutually agreed in writing for the goods which not listed on our site, they will apply notwithstanding any other terms on which you wish to purchase Goods from

1.2. These Conditions should also be read with Our Privacy Policy, Terms of Use and Cookie Policy which may be amended from time to time. These Conditions and Our policies can be viewed at any time on our website – www.ukfooddirect.co.uk

1.3. We reserve the right to refuse your custom, suspend sale or delivery, or cancel any order in the following circumstances or event:

1.4.1. That circumstances arise which, in our view, oblige us to do so.

1.5.2. That payments are not received authorised payment provider

1.6.3. Our inability through shortage of stocks or for any other reason to execute delivery wholly or in part.

1.7. We reserve the right to make reasonable alterations to products and/or packaging as circumstances may demand. We will not be liable for costs, damages, losses or expenses of any nature resulting from part delivery, suspension of delivery, reduction or cancellation of orders.

1.8. Where you are a sole trader you will be personally liable to make payment for Goods and You hereby guarantee and acknowledge personal liability for payment of the Goods and interest chargeable in accordance with these Conditions and no waiver that might be extended in respect of these Conditions shall affect your liability hereunder. In the event you become a partnership or limited company then you will still remain personally jointly and/or severally liable for payments.

1.9. We do not sell Goods to anyone under the age of 16 without parental consent and sales may be refused without proof of age.

1.10. We may collect information from you in order to prevent and detect fraud, money laundering and other crime.

1.11. We reserve the right to change these terms and conditions from time to time in our absolute discretion in order to comply with the operation of law, regulation, guidance, a decision of the court or equivalent body or as We otherwise see fit

2. Prices

2.1. Prices displayed online are all CIF (cost, insurance and Freight). All prices are applicable on date of acceptance of your order and as set out in your invoice.

2.2. If you have been charged an incorrect price we reserve the right to rectify our invoice provided only that any claim in respect of incorrect prices is brought to our attention in writing no later than one working day from the date of the invoice.

2.3. We reserve the right to alter Prices without notice to reflect increase in costs to us.

2.4. Prices are inclusive of VAT

3. Order and Delivery

3.1. Orders, Delivery and Acceptance

3.2. Orders must be placed online

3.3. No minimum Order

3.4. Orders for Shipments are to be placed directly. Delivery time may vary

3.5 Delivery Charges may vary from country to country

3.6 You must not cancel any order you have placed with us except by giving us reasonable notice in writing. If you fail to do this, your order will not be cancelled and you will be obliged to pay for it.

3.6 All delivery dates quoted or agreed by us are estimates and are not of the essence of the contract between us. Delivery of the Goods shall be completed on the Goods arrival at your store or your door step.

3.7 All Goods should be examined upon delivery, any damages should be notified within two days. Completing our products return form

3.8 Goods delivered which are past their “sell by”, “best before”, “use by” or similar date must also be dealt with in accordance with sub-clause 3.7

3.9 In the event of non-arrival of the Goods or if You learn that they have been lost or destroyed in transit, notice from You of this must be received by Us as set out in sub-clause 3.7

3.10 In the event that subsequent to the above You discover any further damaged Goods, Goods that appear to have been tampered with, shortages or an incorrect delivery, You must notify Us by phone or email within two working day of the delivery, setting out full details of damage, apparent tampering, short or incorrect delivery, by way of product description and code. Credit will only be considered by us where these terms are complied with in full. If notification is not received within two working day of the delivery then the Goods shall be deemed to have been properly delivered and accepted. Time and manner of the notification are of the essence.